Contact Us

Thank you for visiting. Whether you have a question, a suggestion or have spotted something that does not look quite right, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply as quickly as we can.

How to Reach Us

The simplest way to contact us is by email. Please write to info@churchwoodsurgerypontypool.co.uk and we will get back to you, usually within two to three working days. Messages sent at weekends or on bank holidays may take a little longer.

What You Can Contact Us About

We welcome all sorts of messages. Common reasons people write to us include:

• Corrections: if a detail on one of our pages is out of date or unclear, please let us know which page and what needs changing.
• General questions: if something we have written is confusing, ask and we will try to explain it more clearly.
• Feedback: tell us what you find useful and what could be better. Your comments help shape future updates.
• Partnership or media enquiries: include a short outline of your idea and the best way to reach you.
• Technical problems: if a page will not load or a link is broken, a quick note helps us fix it for everyone.

Helping Us Help You

To make sure we can answer properly the first time, it helps if your message includes:

• A clear subject line, such as "Correction" or "Question".
• The web address of the page you are writing about, if relevant.
• As much detail as you feel comfortable sharing.

Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.

Your Information

Anything you send us is used only to read and respond to your message. We do not sell or pass on your details. You can find out more about how we store and handle information in our Privacy Policy. For the rules that apply when using this website, please read our Terms of Use.

A Quick Note on Replies

We aim to answer every genuine enquiry, but we may not respond to messages that are abusive, unrelated to this website or clearly automated. If you have not heard back within a week, it is worth checking your spam or junk folder before writing again.

We appreciate you taking the time to get in touch. Your questions and comments make this website better for every reader.